Service Description

To help individuals conducting counselling anywhere, we provide online video counselling service. You do not need to pay when you book an appointment. Free cancellation. Payment should be made before the counselling session. If the client needs to change the appointment, the request needs to be sent to the counsellor 24 hours before the appointment. We are ethically bound to protect your online counselling confidentiality as well as your personal information. However, when the counsellor is aware of you're your serious thoughts or actions of hurting yourself or others, and/or you are under the situation of crime or being life-threatened, our center will consider making referral to related public sectors or organizations. Clients are requested to commit to their best to the counselling, to be punctual to start every session, to be responsible by not hurting yourself and/or others. Please be punctual for the appointment, if the client is late for the video session, the session time will be cut short accordingly and the session will end at originally agreed time, so as not to affect other clients’ appointments. 讓你可安在家中進行輔導諮詢，我們提供在線視輔導服務。 預約時不用立即付款，請於輔導開始前安排付款。免費取消。 如受助者需要更改日期和時間，需於原定時間２４小時前通知本中心。 但若遇到受輔者表示會傷害自己或他人，或受輔者表示將進行刑事罪行，輔導員會考慮及轉介受輔者至有關政府部門或機構。受輔者明白, 除非事件涉及生命危險或罪案, 本人之個人資料將被保密。 受輔者承諾盡最大的努力參與輔導, 準時出席輔導, 並對自己的行為負責, 不傷害別人或自己。 受輔者必須準時出席視像通話輔導．如受輔者遲到，面談時間將會因而縮短，該次面談將按原訂預約之時間結束，以免影響其他受輔者的面談時間。